Last updated: 24/01/2026

At Quemaykart.com, customer satisfaction is our priority. This Returns and Refund Policy explains the conditions under which returns and refunds are accepted.

1. Eligibility for Returns

Products may be returned if they are defective, damaged, or incorrect at the time of delivery. Items must be unused, in original packaging, and accompanied by proof of purchase.

2. Non-Returnable Items

Certain items, including customized products, consumables, and items marked as non-returnable, may not be eligible for return.

3. Return Process

To initiate a return, please contact our customer support within the specified time frame. Once the return is approved, you will receive instructions for shipping the product back to us.

4. Refunds

Upon receiving and inspecting the returned item, we will notify you regarding the approval or rejection of your refund. Approved refunds will be processed to the original payment method within a reasonable time.